FAQ

| Tuesday December 29 2009 12:28 am | Comments (90)

Here are frequently asked (and answered) questions by the users of Rehearsal, as well as the answers to those questions. PLEASE read through these before sending a support query. There are instructions at the end of the list of questions as to how to contact us if you don’t get your question answered.

Is there an easy way to transfer scripts that I’ve marked up from one device to another, say, from my iPhone to my iPad?

Not yet, but we’re working on it. It’s one of the most requested features from current users, and we hear you.

Is there an easy way to bookmark scenes or pages in a script?

Because each script can have an unlimited number of scenes in to that you can rehearse, we suggest that you use My Scenes as your bookmark list. Just rehearse the scene you want, save it, and you can open that via My Scenes as opposed to opening the script itself via My Scripts.

My sides and scripts are coming from networks and studios – how do you keep them safe?

We understand your concern for the privacy of your sides and scripts – if you’re a professional actor, you’re usually receiving scripts that are watermarked with your name and the date of your audition call, to prevent and track the dissemination of sensitive material about upcoming production (my scripts for HEROES and LOST were treated that way when I got them from the production offices). To address that, we encrypt your files as you send them to us, and decrypt them just before you start working with them in the app. They are just as secure, if not more so, than they are when they are sent to you by the casting or production offices.

Can I use Rehearsal with an iPod Touch or an iPad?

Yes, you can. Rehearsal works with all models of the iPad, and if your iPod Touch has a volume button on the side, you’re good to go – all you’ll need is an inexpensive mic, available for a few dollars. We have a few to choose from over inĀ our online store. With the iPad, and if your particular model of iPod Touch does not include a camera, those functions of Rehearsal that need the use of a camera will be disabled. In the manual, and here in the FAQ, when we say iPhone, we mean “iPhone, iPad or iPod Touch.”

What if I have two or more devices? Do I have to pay again to use Rehearsal on more than one device, like an iPhone and an iPad, or do I just pay once and use them on both?

Just once. As with all apps purchased in the App Store, your apps are available to you at no extra charge on up to five devices. But please note, any markup you perform with a script on one device is independent of any markup you do on that same script on any other device.

But I keep seeing reviews where people are complaining that they can’t send a script if the have an iPod Touch. What?

The reviews in the App Store are filled with misinformation, and there’s little we can do about it, except correct things here. If you use Mail on your iPod Touch, you simply forward scripts over to Rehearsal the same way you do on an iPhone, an iPad, or your computer. There’s no way for us to respond to those reviews, and we can’t get in touch with the reviewers to show them how to do things. We’re kinda stuck.

Is Rehearsal only available for the iPhone? Why not Android/Blackberry/[other OS]?

Yes (and the iPod Touch and iPad – see the next question), at this point, the iPhone is the most common phone used by actors working in television and film. In addition, the number of devices that would have to be programmed for to be able to accommodate all Android and/or Blackberry users with all the different screen sizes and interfaces is enormous. We’re thinking about how to make that happen, if at all.

OK…I just recorded a scene on my iPad, and it sounds muffled – what’s up?

Most likely, you were holding your iPad in landscape mode (wider than tall), and your hand was covering the built-in microphone. It’s on the top-left, next to the headphone jack, when you’re holding your iPad in portrait mode (taller than wide), and is on the lower left hand side, where your hand ends up when holding it, when you rotate it to the left. Either be careful not to cover it with your hand, or, rotate your iPad so the Home button is on the left. That way, the mic will be on the upper right edge.

How much does Rehearsal cost?

In the US Apple App Store, Rehearsal 2 is now a paid app, and costs just $19.95. That’s it – no in-app purchases, just one low price. It costs a similar amount in local currency in the various App stores in countries around the world.

How do I get my script into Rehearsal?

With Rehearsal 2, there are now two ways to start working with your app. We suggest that you use both, actually.

First, you can open your script in Rehearsal 2 directly from the email message in which your agent or the casting/production team sent it. Just tap on the PDF of the script itself, and when it opens, tap the Action Sheet icon (it looks like a box with an arrow coming out of it) and choose Open in Rehearsal 2. If another app is at the top of the list, tap Open in… and then choose Rehearsal 2 from the list that pops up. The PDF will automatically open in Rehearsal 2 and off you go.

That’s the easy way, but not the safest.

You can also continue to open your scripts the way you always have in older versions of Rehearsal by forwarding the email message that contains your script to your special “script+username” email address you were assigned when you registered. We suggest you do this no matter what, even if you’ve already opened your script directly from the message. Why? Because we provide a backup in case your iDevice (iPhone, iPad, iPod Touch) dies, is damaged, suffers an irreparable crash or the like. You can do both, and you’ll get a reminder when you open the script directly.

Can I use Rehearsal 2 with my bluetooth headset?

Yes, but we suggest you use the built in mic (or a Thumbtack mic if you’re using an iPod Touch) for recording your scenes. Bluetooth headsets usually have far less quality mics than the built in mic on your device.

As an actor, is Rehearsal just for rehearsing lines when you get booked, or can I use it for auditions as well?

Both! It’s not just for when you land the gig – in fact, Rehearsal was born when its creator got an audition, and didn’t have time to go home to record and learn his lines. He recorded them directly into his iPhone, then kept punching the Play button on Voice Memo to listen to the recorded lines.

Not optimal when you’re driving down the 101 in LA.

So, he thought about what the ultimate app for an actor to learn lines, explore the character, make notes and more, for work and auditions, and Rehearsal was conceived.

Can Rehearsal help me write a script?

Nope – it’s not for writing scripts – Rehearsal is for working with existing scripts used by actors auditioning for or working in TV, film or stage productions.

Does Rehearsal sell scripts or help me find scripts on the Net?

Nope – Rehearsal doesn’t acquire scripts for you, nor do we sell scripts through the app – if you want to find a script, we suggest you visit our friends at ScriptCity.com – their scripts in PDF format work great with Rehearsal.

Could you possibly make the words in my script bigger because I can’t see them very well šŸ˜‰

You can make the words as big as you like – do you know how to use your two fingers to pinch and pull images so they get smaller and larger? Same thing with Rehearsal – just place your fingers on the screen close together, then spread them apart and the image will get nice and big. You can also turn your iPhone sideways and use it in landscape mode.

I’m not an actor in Hollywood or New York or London. How can I use Rehearsal?

There are lots of actors that aren’t in the main hubs of production in the world using Rehearsal. Here are a few examples:

  • School plays in Dallas
  • Regional theater in Idaho
  • Touring companies in Australia
  • Dinner theater in Paris
  • Community theater in Maryland
  • Commercial production in Miami
  • Workshops everywhere

I’m not an actor, but I work on television, film and stage productions as part of the crew. How can I use Rehearsal?

As we showed Rehearsal to actors on sets across Los Angeles (where the App was born), we found other members of the production team gazing longingly over our shoulders, and by the time we were done demoing, they had each come up with 5 or 6 ways they could use Rehearsal. Here are some:

  • Makeup: use the Comments feature to take continuity photos and do special effects studies
  • Wardrobe: continuity photos, wardrobe samples for selection by designer/director
  • Director: creating animatics or storyboards, Comments on certain shots, takes
  • Cinematographer: Planning and previewing shots, taking note of lighting settings
  • Location director: taking photos and videos of locations, tied to points in the script where the location is needed
  • Editor: pre-planning for editing sessions
  • Story editor: takes that worked and takes that didn’t
  • 1s AD, 2nd AD: notes on scenes, script, actors, movements etc.

I’m not an actor at all. How can I use Rehearsal?

If you’re a:

  • Salesman
  • Manager
  • CEO
  • Teacher
  • Professor
  • Coach
  • Clerk
  • Customer service rep
  • Politician
  • Civic leader
  • Volunteer coordinator
  • Foreman
  • Crew leader
  • Trainer

…virtually anyone who has to speak, teach, lead, manage, train, coach or guide from a script or set of notes, you can use Rehearsal the App to memorize and explore the nuances of your scripts or notes. You might not think that training someone how to deal with angry customers is a performance, but both your teaching and their jobs are just exactly that: performances. And they can both be made better with Rehearsal the App.

I was showing Rehearsal to some friends of mine with IPhones and they pointed out that it seems like it might also be good for lecturers who want to keep lecture notes in a better format on their IPhones/PhD students ready to defend their dissertations. Ā Not sure if that had crossed your mind or not, but figured it might be food for thought.

Yep – every time we turn around, someone else has a use for Rehearsal. If you’ve got a use for it, let us know – email David at davidlawrence@gmail.com – we love it!

How do I use Rehearsal with hard copy scripts?

There are a couple of ways you can get a hard copy script into Rehearsal the App.

The most straightforward is to burst your script and scan the pages that you have scenes in into your computer as a PDF. You can do this very easily with a scanner like the Neat (which means you can use it for more than just keeping track of your performance-related expenses) or any other scanner. Then, simply email the finished PDF to your Rehearsal Email Address as normal.

NOTE: DO NOT TRIM YOUR SCRIPTS TO SAVE SPACE – scan the entire page, and keep them at 8 1/2 x 11 or, in Europe, A4 format, with nice thick margins (remember, you can zoom in on your lines really tight by pinching or pulling)

You can also use the IPhone’s camera to take snapshots of each page with an inexpensive scanning app available in the App Store – just search for Scanner Pro on your device (or just click this link). You take a picture of each page, assemble the pages into a PDF, and email it to your Rehearsal “script+” email address, all in Scanner Pro. Easy peasy lemon squeezy!

Is Rehearsal the App compatible with Macintosh? Windows 7? Vista?

Rehearsal the App lives and breathes entirely on your iPhone, iPad or iPod Touch – it doesn’t care what kind of computer you have, as long as it can run iTunes.

What professional actors that I might have heard of use Rehearsal the App?

The creator of Rehearsal 2, David H. Lawrence XVII, uses it for every audition and every booking he gets. He’s been on Heroes, LOST, CSI, How I Met Your Mother and many other shows. Other actors will get their chance to brag about how Rehearsal the App works for them with our testimonials to the left.

What happens if I get a call while recording a script with Rehearsal?

Unfortunately, if you get a call, your recording will be lost, and you’ll have to re-record your scene. Which isn’t as bad as it sounds, as it’s unlikely you’ll know exactly where you were and how you were delivering your lines when you were telephonically interrupted. Nothing we can do about that. But…look at it this way: that could be your agent calling with yet another audition, one that would be for a series regular role, right?

We suggest that if you want to be completely at ease with not being interrupted, place your iPhone in Airplane Mode (under Settings) – that way you can’t be interrupted by anything

What if the email message I forward has more than one PDF file attached to it?

That’s fine – all of them will end up on the server, which is why there’s a Preview before bringing your scripts into Rehearsal – you don’t want to rehearse with that map to the audition, do you? And, if you have more than one script you’re bringing in from one message, that’s fine as well – there are times when your agent might send two auditions in one email. We’ve got you covered – any PDF files attached to the messages you forward will show up in your Preview listing.

What’s the maximum file size for one PDF file to be emailed to the Rehearsal email address?

We don’t currently have a hard limit on incoming message size. Most mail systems won’t let you send out an e-mail larger than 10 or 20MB, though.

What’s the maximum file size for recording and emailing the mp3 file/my scenes?

Our server has a maximum upload size of 7MB. That should work out to be close to a 3 minute recording.

If you don’t see what you need here, please email David at davidlawrence@gmail.com with your question.


90 Comments »

  1. Comment by T Cooper — May 28, 2011 @ 10:44 pm

    I have an iPhone and an iPad. If I buy r2 will the license work on both, or would I have to purchase twice?

  2. Comment by David H. Lawrence XVII — May 28, 2011 @ 10:49 pm

    Absolutely. As with all apps purchased in the App Store, your apps are available to you at no extra charge on up to five devices. But please note, any markup you perform with a script on one device is independent of any markup you do on that same script on any other device.

  3. Comment by T Cooper — May 28, 2011 @ 11:10 pm

    Thx for the quick reply. I’ll download now.

  4. Comment by pcox — May 29, 2011 @ 7:08 pm

    My rehearsal has been working very well for me. I have about 10 sketches/ scenes happening for line learning. Just opened it today to rehearse and it is very sluggish with bringing up each scene. Previously it had been almost instant now it is very slow. Can you think why this might have happened. My iphone is only using 8 out of 14 gig.
    Cheers

  5. Comment by David H. Lawrence XVII — May 29, 2011 @ 7:24 pm

    I don’t know why it might all of a sudden be doing this, but I’d try rebooting my iPhone or iPad and see if the problem goes away.

  6. Comment by Ingrid — September 2, 2011 @ 1:58 pm

    Hi David,

    When I click on “add new scripts” and open my script I’ve just sent by e-mail the text is perfect. However, when I open the same script, but now clicking on “my script” it seems to be out of focus. Why this is happenning? How can I fix that?!

  7. Comment by David H. Lawrence XVII — September 2, 2011 @ 3:15 pm

    Check out the user manual page on scanning – it’s usually due to low DPI on scanning. If you scanned it yourself, try 150 DPI – no need for anything higher or lower.

  8. Comment by Ingrid — September 3, 2011 @ 8:34 am

    Hi David,

    I’m not scanning the script. The author type the script in a word doc and send it to all of us. I’ve tried the two option: send it .doc and .pdf. Do I have to save the word doc with different specification?

    Thanks! The app is terrific!

  9. Comment by David H. Lawrence XVII — September 3, 2011 @ 6:39 pm

    This is actually great news – use the Print to PDF function from Word, and print or save to a PDF with no changes. Then forward it. The only issues are if the author got “creative” with his/her formatting and it wasn’t to US/UK screenplay standards.

    On Macintosh, choosing Print, then instead of printing, just using the PDF option in the Macintosh print dialog works perfectly.

    On Windows, Save as PDF from the File menu. If you need the Office Add-in to do this (windows only), it’s here: http://www.microsoft.com/download/en/details.aspx?id=7

  10. Comment by mazin — March 12, 2012 @ 2:37 pm

    can i backup day by day on my mac ?

  11. Comment by David H. Lawrence XVII — March 12, 2012 @ 3:54 pm

    When you sync your device, it will backup automatically, so sync and backup your iPhone, iPad or iPod and you’ll be fine.

    David

  12. Comment by Andy — June 16, 2012 @ 11:34 am

    Is there a way to playback just the audio? I’m at the point now where I don’t need the script any longer but when I turn off the screen, it either won’t play at all or at the very least I lose the looping feature. Would like to have the audio only play over and over. Is this possible?

  13. Comment by David H. Lawrence XVII — June 16, 2012 @ 9:06 pm

    Absolutely – you must make sure you’re on the latest version of the OS for your device, and the latest version of the app (2.4.1, at this writing), and you’ll be able to do just that – playback the audio with the screen slept.

    Enjoy!

    David

  14. Comment by Jessie — September 14, 2012 @ 7:50 pm

    Good evening! I’d like to jump on the bandwagon regarding bookmarking. Like previous actors have mentioned, they have huge scripts and not in every scene and therefore scroll. The scene functionality is FABULOUS for the purposes of memorization and has streamlined my process immensely!! However, let me break out of the box a hair.

    I’m working a live production in which we go into rehearsals far in advance of the performances. The script is 129 pages and we rehearse a scene with scripts in hand until fully off book (which for me, my formula is 1 rehearsal on book, the next off book). The bookmarking function would be nice for those of us in the live world who maybe want to jump scenes that we’re physically rehearsing on book. The scenes functionality is a recording, and we don’t want to have a recording playing when we jump to Act II, scene 9 from a different scene in a different act.

    Other than that, it looks like the whole cast is going out and either 1) getting an i-something and getting this app after seeing me work with it during rehearsals or 2) just got it! Impressive app!

  15. Comment by David H. Lawrence XVII — September 15, 2012 @ 2:34 pm

    I am so happy you’re liking Rehearsal, and I’m thrilled that your castmates are going to use it as well.

    The bookmarking function is on the slate for the next version. Count on it.

    If there’s anything else I can do to help you, please let me know!

    David

  16. Comment by Sara Colby — April 5, 2013 @ 12:16 pm

    I don’t know where else to post this complaint/question. I bought Rehearsal 2 for my iPhone 3GS some time ago, and then got an iPAD. On your FAQ it says I only have to pay once, but I had to pay for it to download on to the iPAD. Then, I had to pay yet again when I wanted to download it to my upgraded iPhone 5. Is this an Apple/iTunes problem or is this a Rehearsal bug? I love you app a lot that I payed $60 in total for it, but I’d really love to get my $40 back if I only had to pay once as you say here.

  17. Comment by David H. Lawrence XVII — April 5, 2013 @ 1:00 pm

    You should not have had to pay twice, or three times.

    As long as you signed in to your new iPad and your iPhone 5 with the same iTunes account as you used on your 3GS (which is normal), the iTunes Store should have noted that you already owned Rehearsal 2, and that you were simply putting on 2 more of your 5 authorized devices. (This is all on Apple – we have nothing to do with the transaction side of things).

    If you created new accounts for each device, then you would have been charged, as Apple doesn’t keep track of all your accounts and compare.

    If you did sign in with the same account, contact Apple for a refund.

    Hope this helps.

    David

  18. Comment by Pam Gordon — April 22, 2013 @ 1:42 am

    Hi, I purchased the App program called Rehersal, now I can’t find it anywhere on my MacBook Pro. What do I do?

    Thanks in advance

    Pam

  19. Comment by David H. Lawrence XVII — April 22, 2013 @ 10:46 am

    Rehearsal is an iOS app only, so it will be on your iPhone, iPad or iPod Touch, not available on your Mac. Technically, there’s a backup copy on your Mac if you sync your iOS device with your Mac, but you can’t run that version on your Mac. Hope this helps.

    David

  20. Comment by Frank Simpson — October 6, 2013 @ 8:41 pm

    Just saw you on The Mentalist. Grat job!

    I’ve been using Rehearsal fot about two and a half years now for all my stage work. LOVE It!! It has truly revolutionized my approach to learning a show. So extremely convenient to keep scripts and musical scores handy and organized.

  21. Comment by David H. Lawrence XVII — October 7, 2013 @ 12:32 am

    I so appreciate your kind words – about The Mentalist and about how Rehearsal has been so helpful.

    David

  22. Comment by Laura May Davies — January 24, 2017 @ 3:11 pm

    Hello, love the app, just wondering if it’s possible to play all the audio recordings (without having to rerecord) and repeat all tracks not just the one so I can listen to all my lines in the car.
    Thanks

  23. Comment by David H. Lawrence XVII — February 4, 2017 @ 3:21 pm

    If you’re using RehearsalĀ® Pro, you can group your scenes, in the order in which you’ll be shooting and/or auditioning.

    Here’s a video on how to do that:

    https://help.rehearsal.pro/grouping-scenes/

    You can’t do that with RehearsalĀ® 2. Click here to upgrade to Pro, if you need to.

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